How do I make an order using the website?

Shopping online at Muchachomalo.com is a simple process, here is a step by step guide to illustrate:
1. First select the category of item you are interested in (eg. MEN) from the homepage.
2. You will then be presented with the full list of items available in that category (choose eg. Beachwear). By clicking on any of the item names, you can see more detail regarding the item.
3. If you wish to order the item on view, simply select the color and size and enter the quantity you want. Once done, you then click on the "Add to cart" button to place the item in your "shoppingbag".
4. To order additional items, click on the same or new Category tab (eg. MEN  or Beachwear) again to show a full list for that category and repeat steps 2 & 3.
5. Once you have finished adding items to your "shopping bag" click on the 'CHECKOUT' button to proceed to the next step. Note: If you have made a mistake you can simply close your browser and start again. From the 'SHOPPINGBAG' page you can also remove items and/or change quantities for selected items before proceeding to the next step in the process. You can also monitor the items selected for purchase by clicking on the "SHOPPINGBAG" icon on the top of the page at any time.
6. Click on xxxx  to proceed to the 'Address' page. You can enter your Billing Address and, if different, your Delivery Address by firstly xxxxxxx.
7. Click on the xxxx button to proceed to the Payment Page. Select the payment method and complete any required details, agree to the order terms and conditions by cxxxx. For example you can modify any details by clicking on xxxx.
8. Click on 'Submit Order' to finish your order and have it sent to us. A copy of your order will be sent to the email address you provided. You can then continue to browse our website or close your browser.

Can I buy Muchachomalo products from a store ?

We have a growing number of stores around the world, however many of these only carry a limited product selection. To view the entire range, we suggest viewing these on our website. We provide a secure purchasing environment with a flexible exchange and return policy. We ship every business day to customers all over the world. We do plan to provide a list of stores on our website in the near future so that you can see if there is one in your area.

Payment

We accept iDeal, Visa, Master Card, GiroPay, MisterCash and Direct e-banking. However we also accept Bank Cheques or Bank Transfers.
Once the payment has cleared we will send your order with the next group of shipments.
Shipping Costs
We ship worldwide and shipping cost to your country is determined by destination and weight.

How long will it take for my order to arrive?

This depends on the country of destination. Typically, delivery is between 4-10 business days. Occasionally the customs agency within the destination country may choose to delay individual shipments as a random security/inspection measure, these delays can be between 4-6 weeks. Unfortunately we cannot change this situation.

Can I track my order?

You can’t check if your order has been sent or track the package.