Frequently Asked Questions
Frequently Asked Questions
Fill it return form in. Send your order back (you will have to pay return costs) and when we receive it, we will transfer the amount back to you.
To ensure that your order is delivered to you as soon as possible, we always try to pack the ordered item immediately for you and send it to you. This means that unfortunately we can no longer change or cancel the order after the order has been placed. What you can always do is return the item within 30 days. You will then receive the full purchase amount back.
Most orders are currently delivered within 1 to 2 days. You will receive a track & trace code when your package is sent. When you have created an account, you will find the status of your order in your account overview.